“Hi! My name is Susan Roberts."
Hi! I’m Susan Roberts of the Sydney and Glace Bay offices. I’ve been working with people in crisis and high stress situations for twenty years, including a stint as assistant to a very busy family lawyer before joining PwC Debt Solutions almost six years ago.
As a single mom, I know the costs and the financial challenges of maintaining a household and family. I have been through many of the situations our clients face, so I can relate to them on a very personal level. My life experience lets me listen with compassion and understanding, and this seems to make it easy for clients to talk to me.
People often come to us feeling there is no hope, and I get great satisfaction from showing them that they really can get past these difficult times and rebuild their lives in a positive way. Helping people on a daily basis is what I love to do, and the hugs I receive from people who can finally see a light at the end of the tunnel are a real reward for me.
On the personal side, I’ve volunteered with the New Waterford Minor Hockey Association for five years, and am currently Team Manager for the New Waterford Sharks Midget B hockey team. I’m also going through orientation as a volunteer with the Cape Breton District Health Authority.